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Julie Aitken

Julie Aitken

General Manager | Business Optimisation

Qualifications : LLB (Hons), MBA, University of Canterbury.


Julie leads our business optimisation team, dedicated to enhancing the efficiency and effectiveness of Tompkins Wake and shaping our client experience through innovation and engagement. 

With a strong focus on reshaping our client's legal journey, Julie excels in streamlining legal processes and workflows to improve efficiency. With a background as a private client and property lawyer, she has experience in legal knowledge management, legal technology, business transformation and solution design. Her legal experience allows Julie to bridge the gap between legal services and client experience to create innovative solutions.

Julie collaborates with various in-house teams to challenge current practices and deliver legal services and solutions to increase efficiency, and coordinate training to develop digital capabilities.

Other Credentials:

Member of PLAIN – Plain Language Association International